Registered icare provider

Alliance Community is Australia's leading provider of community support, and an approved provider for icare.

icare is a government funded program that supports people who have been injured at work or in a motor accident, including people with work related dust diseases.

Support workers, and registered nurses are utilised to deliver individual support to clients in their home, work or social settings. Staff are specifically selected and trained to meet the needs and goals of each client. All support services are supervised by clinical care coordinators (registered nurses) who oversee all aspects of the program to ensure planned goals and outcomes are achieved.


What is icare?

icare is a Public Financial Corporation owned by the NSW government that provides injury insurance and care services to residents of NSW. It supports people who have been severely injured at their place of work or in a road accident.

We currently support people with a range of injuries, including acquired brain injuries, spinal cord injuries, workplace injuries, and work-related dust injuries or amputations.



Our support services

Alliance Community services are flexible and available when you want and need them. We provide support from two hours up to 24 hour care, including support to clients who have complex or high care needs. Our goal is to partner with you to develop an individually tailored care package that meets your preferences and requirements.


Our support staff

Our support workers are committed to being:

  • Professional and committed to providing quality services

  • Thoroughly screened, including identity, the National Police Check and Working with Children Checks (WWCC)

  • Attend regular ongoing training

  • Are supervised in the field by a clinical care coordinator

For more information or to discuss our icare supports further call us on 1300 769 155.

Have any questions about icare? See our FAQ below for more information


icare FAQs

  • How do I make a claim?

    Alliance Community are service providers who supply support staff to icare participants. We do not process claims. Depending on your circumstances, contact your employer, insurer or icare regarding making or lodging a claim.

  • How do you screen and select your support staff?

    Our commitment to the safety of our community is a priority, and at the heart of our culture.

    This is achieved through best practice credentialing, screening and verification of candidates, all overseen by a leadership team deeply experienced in clinical expertise. We also meet our candidates face-to-face which allows us to rigorously evaluate them and make an informed decision about their suitability.

  • What type of support does icare fund?

    If you have been severely injured in a motor accident or at work in NSW, icare funds attendant care support in the home. This is delivered by support workers who help you with day-to-day activities that are difficult for you to manage because of your injury. This can include assistance with personal care/hygiene, managing medication, home rehabilitation programs and getting involved in community activities.