24/7 support where you need it most
Alliance Community provides Onsite Shared Support (OSS) within Specialist Disability Accommodation (SDA) communities across New South Wales and South Australia.
Our dedicated support teams are available 24 hours a day, 7 days a week, helping participants access responsive support when unexpected needs arise. By delivering support onsite, we help people live more independently, feel confident in their home, and access assistance when they need it.
Looking for a home with 24/7 onsite support? Alliance Community partners with leading SDA providers to help participants find purpose-built accommodation where our Onsite Shared Support service is available.
What is Onsite Shared Support (OSS)?
Onsite Shared Support (OSS) is a shared support model delivered by Alliance Community from a dedicated onsite support hub within an SDA community.
OSS is designed to provide responsive support for unplanned or unexpected needs throughout the day and night. It complements a participant's existing support arrangements and provides an added layer of assistance, reassurance and independence.
How OSS can help
Our onsite team is available to:
- Help with unplanned incidental supports that are not part of your routine daily activities
- Respond to support needs that arise within the home environment
- Promote participant safety, wellbeing, and independence
- Assist with communication and coordination of support-related matters
- Support participants to feel confident and connected within their home
OSS is delivered alongside a participant's funded NDIS supports and is not intended to replace regularly scheduled Assistance with Daily Life (ADL) services.
Why choose Alliance Community?
Our onsite support model is designed to help participants live independently while knowing support is close by when needed.
Benefits of our OSS service
- 24/7 onsite support availability
- Experienced and qualified support workers
- Increased independence and confidence
- Responsive assistance when unexpected needs arise
- Support delivered within purpose-built SDA communities
- Strong partnerships with leading SDA and SIL providers
Find a home with Onsite Shared Support
Alliance Community provides 24/7 Onsite Shared Support within selected SDA communities across New South Wales and South Australia.
If you're looking for a home where onsite support is available, explore our current locations below. Click on a property to learn more and enquire about current vacancies.
South Australia
Unley 108, Unley
Norwood Green, Norwood
On The Park, Bowden
New South Wales
The George, Kogarah
The Monroe, Kogarah
What is Specialist Disability Accommodation (SDA)?
Specialist Disability Accommodation (SDA) is housing designed for NDIS participants with very high support needs or extreme functional impairment. These homes include specialist design features that improve accessibility, safety and independence.
Alliance Community does not provide SDA housing directly. SDA properties are owned and managed by specialist housing providers, while Alliance Community delivers onsite support services that help residents make the most of their home and live as independently as possible.
Onsite Shared Support (OSS) FAQs
Our Onsite Shared Support (OSS) can assist with a range of unplanned support needs, including situations that occur between scheduled support visits, outside regular support hours, or when immediate assistance is needed. This service is designed to provide responsive support when unexpected needs arise and complements your existing support arrangements.
Yes, our onsite support teams are available 24 hours a day, 7 days a week within a participating SDA community. Having support workers located onsite means help is nearby whenever anything unexpected comes up.
No, onsite support is designed to complement, not replace, your existing supports. Participants can continue receiving their regular Assistance with Daily Life (ADL) or other scheduled supports, while OSS provides an additional layer of help when something unplanned occurs.
We partner with SDA providers across New South Wales and South Australia to deliver OSS within selected communities. If you're interested in accommodation with onsite support, you can explore available properties and contact our team to discuss current vacancies and suitability.
Yes, we get it - all these acronyms can be confusing!
- SDA (Specialist Disability Accommodation) = the home
- SIL (Supported Independent Living) = your scheduled, rostered daily supports
- OSS (Onsite Shared Support) = unplanned onsite support when you need extra assistance
