The Hearts of Alliance Community

At Alliance Community we wanted to shine a light on our amazing Support Stars and internal team members. Our Support Stars and team across our branches make Alliance Community what it is and are the ones working with each other and our wonderful clients every day.

Our Support Stars and internal team love what they do and each have their own story to tell, that’s why we’re sharing the real profiles and experiences of the Hearts of Alliance Community!

Meet Terri! Terri started working with Alliance Community as a Support Star in 2016! Looking to re-join the workforce whilst making a difference in people’s lives after her daughter started school, Terri began her career as a Support Worker in 2011.

“I really wanted to give people the support and care which is important to their everyday living. Being able to support someone and make a positive difference in someone’s life is the most rewarding and life-changing experience, like no other."

“I don't have one wonderful memory (as a Support Star) in particular. The fact that the support I'm providing to my client's and help them feel that they are still a part of the community is a wonderful thing to me. All the wonderful client's I have supported over many year's is collectively a wonderful memory to me.”

Terri, Alliance Community NSW

Meet Melissa!
Melissa started working with Alliance Community in June 2018 and is based in our ACT office!

Melissa is an Allocations Coordinator for ACT (north side) disability. She also covers clinical recruitment and is a jack of all trades! Her role entails a bit of everything, including supervising a team of staff and clients.

“I am a nurse by profession. My nursing career was mainly home-based palliative care and home-based aged, community and disability care. I had to stop actively nursing due to personal circumstances so this role was the next step for me.

“I love the job that I do, I love my staff and clients and I have an amazing supportive team in the office which always helps… it’s like working in one big happy family. It’s a really comfortable place to work. The support that I feel working here at Alliance Community is second to none. I have never felt this supported in a position.
“My fondest memory working at Alliance Community would be being able to organise a roster and a team of Support Stars and clinical staff to allow a client to come home from hospital. This happened a few days prior to Christmas and I worked extremely hard to ensure they would be home.”

If you’re thinking of becoming a Support Star, Melissa’s one piece of advice is “DO IT!!! Being a Support Star is one of the most rewarding and amazing jobs ever. Being able to see what a difference can be made in someone’s life, by sometimes such simple acts… that is priceless!”
What is one fun fact about Melissa? She is absolutely obsessed with Motor Sport, especially NASCAR!

Melissa, Alliance Community ACT

“My experience working alongside Alliance Community as a Support Star has been nothing but rewarding and the best experience which I will keep with me for life.

I started working with Alliance Community at the start of 2019 after years in retail, and I haven’t looked back since.

I really wanted to give people the support and care which is vital to their everyday living.  Being able to support someone and make a positive difference in someone’s life is the most rewarding and life-changing experience, like no other.

I don't have one wonderful memory in particular because for me it's every day I get out of bed to go support someone, the fact that what I am doing has a real purpose and watching each one of my client's smiles is my favourite memory.

I love being a Support Star because when I leave my client I know I have just helped better their life in some way - whether it’s by making them a cuppa, hanging out the washing or washing their hair. I love the fact that I can make the biggest positive impact on someone's life that really matters and this can be by doing something big or small.”

Cara, Alliance Community ACT

“I started working with Alliance Community, back when it was called Extra Staff in 2012. I have been a support worker for many years and do it because I enjoy helping people. I wanted to be able to spend more time helping people in their own homes.

My most wonderful memory working as a Support Star is the clients I have met who are artists, who paint or write stories and have shown me what they have done. One client was a singer and they sang a song for me. They still had such a lovely voice. I also like to do art including lead pencil drawings, and I’ve also shown a few of my clients my own artwork.

I like helping people. I like the flexibility of being an agency support worker, as I can choose when I work. I like meeting new clients and the variety of ways that I can support them, whether its personal care, domestic assistance, shopping or even respite.

I feel very supported by the office staff in the Adelaide branch of Alliance Community. I have worked with Narelle, my coordinator for all these years and I’m very grateful for her, as well Peter and Amy that work alongside her.”

Leisel Luscombe, Alliance Community SA

Watch this space!

We will be sharing more Hearts of Alliance Community profiles soon.